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For
your convience we've listed many of the Frequently Asked Questions
below. If you have a specific question that you don't see addressed
here, we'd love to hear from you.
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| Q: |
How
does HWA support mission critical facilities? |
| A: |
HWA
promotes a systems approach combining the critical UPS power, air
conditioning, emergency power and monitoring. The result is
a customized solution that optimizes cost, time, space and reliability. We
also make sure the system can adapt to the rapidly changing markets
that our customers are experiencing.
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| Q: |
How
can HWA assist consultants in critical projects for Northern California? |
| A: |
Through
our many years of experience, we know your business and how to guide
you in specifying products and systems that are proven and will exceed
your clients' expectations. When the project is done, your client
will be excited about the equipment and recommend your company
to other end users. Not only will they like the equipment that
they have installed, but they will also agree to the value in the
cost of ownership! |
| Q: |
HWA
has been promoting APC's InfraStruXure products and systems.
Can you provide a summary of why these products are so good? |
| A: |
InfraStruXure
provides an integrated UL labeled solution combining UPS power, cooling,
racks, cabling, management systems and service. With this approach,
we can increase reliability and availability of your IT system. Many
times, these solutions come from several different manufacturers and
this adds complexity and chances for confusion and mis-operation. We
are also able to adapt to changes in the environment and technology
because of our scalable designs. Also by being scalable, we can reduce
the upfront and operating costs. Lastly, with this modular architecture
we can deploy these systems ranging from wiring closets and computer
rooms to large data centers. |
| Q: |
How
can HWA assist us in applying and installing Variable Frequency
Drives? |
| A: |
HWA
has been successfully applying Variable Frequency Drives in the Industrial,
Commercial and Municipal markets for over 25 years. We understand
the critical issues such as motor compatibility, adhering to Electrical
and Fire Codes, harmonic currents, serial interface with automation
systems, coordinated drive systems, motor speed and torque requirements
and environmental concerns. We can also supply a range of harmonic
current mitigation solutions specific to your project. |
| Q: |
Why
would a critical facility choose Russelectric over other manufacturers
for Generator Paralleling Switchgear and Automatic Transfer Switches? |
| A: |
Russelectric
is unique in that they are the only privately owned company that is
a major supplier in their industry.They provide and support more of
the Fortune 500 companies than any other manufacturer. An example
of their unique philosophy, their Service Department is not for Profit,
it is designed to support the products.Their mission is to supply
the best designed, highest quality UL construction, Utility Grade
components and the best Direct Field Service Department in the industry.
To back up this mission, they do not just assemble the equipment,
they manufacture it! They start from sheet steel and cooper and build
the enclosures, bus, bracing, all the way down to the power contact
in the Transfer Switches. |
| Q: |
What
differentiates HWA from other Representatives and Direct Sales Forces? |
| A: |
HWA
has been in business since 1960 in Northern California. It is imperative
that each product we sell, each application we assist in, each product
that we service, each design we assist in and each order that
we enter must meet or exceed the customer's expectations. If
we do not perform we loose a customer! We do not loose customers
and that is why we have been successful for over 45 years! |
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